Privacy Policy

Updated 28 November 2018

What personal data do we collect and why

If you contact rediSoft by email either through this website or by any contact option
on programs made by rediSoft the following personal details are collected:

  • Your name
  • Your email address

If using the online contact form at redisoft.uk/contact the additional details are collected:

  • Your IP Address
  • Your Browser user agent
  • Your Country code.  E.G. (RU, DE, GB)

IP Address, Browser user agent and Country code are collected to help fight spam and are only
saved to the rediSoft server if identified as spam.
All personal details are stored encrypted on the rediSoft server. All emails are
deleted from the server after any problem has been solved or any conversation has ended.

Commenting on posts the following personal details are collected:

  • Your username (this will be public)
  • Your password
  • Your email address

Your password and email address are stored encrypted on the rediSoft server.

Visiting or Downloading from rediSoft

When visiting no information is gathered unless your activity is detected in some way as
malicious, hacking etc. in which case at least IP address and geographic location are recorded.

When downloading from redisoft.uk your IP address is recorded. This information can prevent users
or bots taking up server bandwidth by constantly downloading from rediSoft. These IP addresses
are stored encrypted on the rediSoft server and deleted every 3 months.

Web browser cookies

The cookies used:

CookieTypeDurationDescription
googtransthird partyRemoved when the browsing session endsSet if translating redisoft.uk into any other language than English.
NIDthird partyStores anonymous user preferences and information on a certain page.
PHPSESSIDsessionRemoved when the browsing session endsCookie set as part of the accessibility menu.
viewed_cookie_policysessionUsed to determine whether to show you the cookie consent popup

No cookies are stored if you comment on a post even if the “Remember Me” or “Save my name” options are checked.
More information on what cookies are is available here

Information contained in bug reports

HostsCK comes with an option to email with any problems or bugs there may be with HostsCK.
Before you can send an email you will be asked if you would like to provide some information
about your computer to help in rectifying bugs. You have complete control on whether to send
all, some or none of this information to rediSoft.

As a follow up to a bug report rediSoft may provide a link to one of it’s programs that can read
the error log that HostsCK creates. When run on your computer the program will prepare the
log so that it can be sent to rediSoft for analysis.
You will be able to see the information contained in the report before sending it and choose
whether to send it or not.

How we use your information

  • If emailing rediSoft your name and email are used for correspondence only.
  • If contacting rediSoft regarding a bug report any information you choose to give is used to
    help with fixing the bug and improving the program.
  • Information collected when registering to post a comment on redisoft.uk is used to help
    determine genuine people from attackers and spammers.

How we protect your information

All information collected, personal or otherwise, is encrypted to the rediSoft server.
Every effort is made to keep all information protected against unauthorized access.
redisoft.uk uses an SSL secured communication channel and is encrypted and protected
with digital signatures.

Only the owner of redisoft.uk has access to any information stored on it’s server.

Sharing information

rediSoft does not share any information.

Changes to this privacy policy

rediSoft has the discretion to update this privacy policy at any time. When we do,
we will revise the updated date at the top of this page.

Contacting us

If you have any questions about this Privacy Policy or the practices of this site
please contact us at: